- Joomla Compatibility
- 3.x
- 4.x
- 5.x
- 6.x
- JoomlaOrg Link
- https://extensions.joomla.org/extension/joomtickets/
- Short Description
- JoomTickets is a powerful Joomla component for easy customer support. Handle issues and queries with customizable email templates, multi-language support, and mobile responsiveness. Manage tickets from admin panel & front end.
Our ticket system allows you to collect inquires, questions and provide support to your website users, and provides you a platform to manage the tickets from admin panel and front end. This extension mainly for issue tracking...
Main Features
- 🎫 Can have n number of tickets and categories.
- 👨🏭 Can assign - user/manager to handle tickets of any category.
- 📧 Having options for e-mail and attachment.
- 🖌️ Customizable e-mail template options.
- 🔘 Joomla custom fields support
- 🖼️ Last Bootstrap support
- 📱 Mobile responsive.
- 📑 Build with e-mail replying option.
- 🔖 Status and category changing option is only for admin and assigned user.
- 🔖 Category changing option can be disabled for assigned user.
- ⚠️ Automatic update status to new and replied e-mails.
- 🗃️ Filters for tickets by subject, id, category and status.
- 🌐 Multi language support.
- 🔄Joomla auto update integration
- ➕ and more
